Data Privacy Notice
Your privacy matters to us at Clear Market Drive
Information We Collect
When you reach out for corporate floral arrangements or gift services, we gather information you share voluntarily. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.
How We Use Your Information
We primarily use your data to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Clear Market Drive values your privacy and does not sell your personal data to others. We share information only as needed to deliver our services or when required by law.
We may disclose necessary information to trusted service partners who assist in running our operations. This covers delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your data and use it solely for the services they perform for us.
We may reveal information if mandated by law, a court order, or government request. We may also share data to protect our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We regard the protection of your personal data as a priority and deploy suitable technical and organizational safeguards to safeguard it. This involves secure storage, encrypted communications, and restricted access to personal information inside our organization.
Secure Storage
Your personal data is stored in secure systems with access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data transfers to shield information as it moves between your browser and our infrastructure.
Limited Access
Access is limited to staff who require the data to deliver services.
Although we employ robust security measures, no internet transmission method is entirely risk-free. We continually update our practices to guard against emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Under applicable laws, you may be able to access, amend, delete, or limit how your information is used.
To exercise them, please reach out using the contact details at the policy's end. We will reply within a reasonable period as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods differ by data type and purpose.
Typical Retention Periods:
- Customer contact and order details: about three years after the last service engagement
- Payment records: seven years for tax and accounting needs
- Website analytics data: around twenty-six months for service improvement analysis
- Marketing preferences: until you opt out or two years of inactivity
Cookies and Website Tracking
We employ cookies and comparable technologies to enhance how you browse and to gain insight into how visitors interact with our site. Cookies store your preferences and help us assess site performance.
You can manage cookie settings in your browser. Note that turning off some cookies may impact site functionality. For full details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to third-party sites or services. This privacy policy covers only Clear Market Drive and this site. We are not liable for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party websites you access via links on our site.
Policy Changes
We may periodically update this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Privacy Contact Details
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Privacy Contact Details
Clear Market Drive Privacy Team
Lilyfield Court, London
London, United Kingdom SW1A 1AA
Email: info@clearmarketdrive.pro
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as you can about your request. We aim to respond to all privacy requests within a week.