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Clear Market Drive

Data Privacy Notice

Your privacy matters to us at Clear Market Drive

Effective Date: February 2, 2024 | Last Updated: February 2, 2024

Information We Collect

Personal Information You Provide

When you reach out for corporate floral arrangements or gift services, we gather information you share voluntarily. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Information Collected Automatically

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

Important: We never collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We primarily use your data to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

Clear Market Drive values your privacy and does not sell your personal data to others. We share information only as needed to deliver our services or when required by law.

Service Partners

We may disclose necessary information to trusted service partners who assist in running our operations. This covers delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your data and use it solely for the services they perform for us.

Legal Requirements

We may reveal information if mandated by law, a court order, or government request. We may also share data to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We regard the protection of your personal data as a priority and deploy suitable technical and organizational safeguards to safeguard it. This involves secure storage, encrypted communications, and restricted access to personal information inside our organization.

Secure Storage

Your personal data is stored in secure systems with access controls and ongoing security monitoring.

Encryption

We encrypt sensitive data transfers to shield information as it moves between your browser and our infrastructure.

Limited Access

Access is limited to staff who require the data to deliver services.

Although we employ robust security measures, no internet transmission method is entirely risk-free. We continually update our practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Under applicable laws, you may be able to access, amend, delete, or limit how your information is used.

Access: Ask for a copy of the personal data we store about you
Correction: Update or amend any inaccurate data
Deletion: Ask us to delete your personal data (subject to retention laws)
Restriction: Restrict how we handle your data in specific situations
Portability: Request your data be transferred in a structured, widely used format

To exercise them, please reach out using the contact details at the policy's end. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods differ by data type and purpose.

Typical Retention Periods:

  • Customer contact and order details: about three years after the last service engagement
  • Payment records: seven years for tax and accounting needs
  • Website analytics data: around twenty-six months for service improvement analysis
  • Marketing preferences: until you opt out or two years of inactivity

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance how you browse and to gain insight into how visitors interact with our site. Cookies store your preferences and help us assess site performance.

You can manage cookie settings in your browser. Note that turning off some cookies may impact site functionality. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only Clear Market Drive and this site. We are not liable for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party websites you access via links on our site.

Policy Changes

We may periodically update this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Privacy Contact Details

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.

Privacy Contact Details

Clear Market Drive Privacy Team
Lilyfield Court, London
London, United Kingdom SW1A 1AA

Email: info@clearmarketdrive.pro
Phone: +44 20 7946 0123

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as you can about your request. We aim to respond to all privacy requests within a week.